FAQs

No- unfortunately, Ticketmaster does not offer refunds. You are welcome to give your ticket to someone else!

Thank you for thinking responsibly and, YES, we offer designated driver tickets. Designated driver tickets and can be purchased online as an add-on to a drinking ticket. DD tickets are $10 and will always be available, regardless of whether or not the event is sold out. In order to qualify for a DD ticket, you must prevent valid 21+ year old ID and you must be accompanying a paying attendee. Please go to the box office before the session begins to purchase your DD tickets. ​

Yes. By law, everyone must be 21 years or older to attend this event. Children, toddlers, and babies are not allowed inside the festival grounds. ​

Unfortunately no. Children are NOT permitted within the festival space, this includes any Designated Drivers. Everyone who enters the event must be 21 years or older.

Unfortunately pets are not allowed. Service animals are welcome.

Serving will stop 10 minutes prior to the event's conclusion.

If you cannot locate your driver's license, other forms of acceptable proof of age include your passport or other state issued ID.

We typically book our musical entertainment at least 6 months prior to the event. If the event is further out than 6 months, please email general details including pricing to info@americaontap.com

The band will start playing when the doors open.

Please email info@americaontap.com for assistance.

If you purchase online, you will pay a $3 facility fee as well as additional Ticketmaster fees. If you purchase at the Cross Insurance Arena box office you will only pay the $3 facility fee.

If when checking out you received a notice that we were unable to process your payment, it's possible that the transaction was declined due to failed address verification. When this happens, your bank may still authorize the charge and therefore show in your bank account, but know that in this case the charge will not settle and should clear within a few business days.

Discount codes must be applied at the time of purchase and cannot be applied retroactively.

We are unable to switch tickets to a different session, but you are welcome to sell or give your tickets to someone and purchase the session you'd like to attend instead.

No, you must have a ticket in hand or on your phone with the unique barcode.

Yes, Designated Driver tickets are $10 and can be purchased at the door. You need to be with your group of drinkers!.

We do offer a variety of discount codes via social media, email blasts, etc. But discount codes cannot be applied retroactively.

Yes, prices increase as the event gets closer. Buy early for the best price!

Tickets are on sale soon!

Unfortunately, sometimes life happens and breweries are unable to make it due to staffing shortages or scheduling issues.

You can view the beverage list on the "Breweries" tab above.

Typically the beer list is posted 7-10 days prior to the event.

With our open brewery policy, all are invited! But sometimes they aren't available or we can't reach the right person. Feel free to pass along that their beer will be purchased and there's no fee at all for them to participate!

We have an open brewery policy! We'll feature your brewery, purchase the beer and there's no table fee! Fill out our form right here with your information and we'll get back to you as soon as possible.

If you still have questions, please use the Contact Us section to reach out to us.

This varies for each event. But vendors will typically receive an 8 foot table and 2 chairs. Electricity is typically an additional charge.

Please fill out the vendor contact form and then you'll receive our vendor application to fill out.

If you still have questions, please use the Contact Us section to reach out to us.

You'll receive an email two weeks prior to the event and again the week of the event.

Absolutely! Share the volunteer application link with your friends and we'll do our best to place you together.

You'll receive a souvenir sampling glass at the end of the event. You will not be permitted to sample any of the beer.

Volunteers will either be responsible for pouring, icing down beer or helping out at the gates.

Yes, you do!

Please follow this link and fill out the form to sign up to be a volunteer.

If you still have questions, please use the Contact Us section to reach out to us.